Ever wondered how personal alarms for seniors really work? In this article, we’ll tell give you a play-by-play on how the best personal alarms for seniors like the Tunstall GO work.
Personal Alarms for Seniors: What They Are and How They Work
What is a personal alarm?
Personal alarms are small, wearable devices designed to make it possible for senior Australians to confidently live independently. The device, whether worn as a watch or pendant, secures peace of mind for elderly people as it allows them to call for emergency services whenever or wherever it’s needed.
How do personal alarms for seniors work?
Most safety call devices and personal alarms for seniors work the same way. Here’s a quick guide outlining how the Tunstall GO alarm pendant works:
Calling for help
To activate the Tunstall GO during an emergency, all you need to do is press and hold on the device’s two call buttons. You’ll know you’ve pressed enough when the Tunstall GO starts to flash a red light.
Connecting to a Tunstall Customer Consultant
The alarm will then connect you to Tunstall’s 24-hour Customer Care Centre. A Care Consultant will speak to you right from the device’s hands-free speakerphone.
Explaining the emergency
Once you’re connected to the Customer Care Centre, start explaining your situation to the Care Consultant. When possible, make sure to speak clearly and slowly so the operator can understand you.
Sending for help
After relaying your situation to the Care Consultant, they will assess your situation and send the necessary emergency services to assist you. They can also coordinate with your family members or caregiver and inform them of the emergency you’re in and how you’re currently doing.
To help you stay calm during the emergency, the Tunstall Care Consultant stays with you until the help they’ve dispatched arrives.
Getting help
As soon as the police, medics, or your caregiver arrives, the Tunstall Care Consultant will end the call. You’ll notice that the device will flash a green light. This just means your location is being traced for your safety.
Cancelling an alert
If you press the call button by mistake, you can easily cancel the alert. To do this, all you need to do is press and hold one of the Tunstall GO’s call buttons. You’ve successfully cancelled an alert when you hear the device say, “cancelled.”
If the alert already reached our 24-hour Customer Care Centre, simply tell the operator that you don’t need any help or emergency services.
Conclusion
The best personal alarms for seniors are those that empower the elderly living alone to live their lives as independently as they want to have it. With a personal safety alarm like the Tunstall GO on your person at all times, you can enjoy life while having the assurance that help is but a call away.
Contact us today and learn more about the Tunstall GO and our wide range of personal alarms for seniors.
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